FAQ

How long does shipping take?

Each piece is crafted to order, so we allow 5-7 business days for production before your item ships. Standard shipping typically takes 5-10 business days depending on your location. You'll receive a tracking number via email once your order is on its way. We believe in quality over speed—your Janroj piece deserves to be made with care.

What materials are used in Janroj clothing?

We use premium, eco-conscious materials for all our pieces. Our apparel is made from high-quality organic cotton blends and sustainable fabrics that feel soft against your skin and hold their color beautifully. Each garment is designed to last, reflecting our commitment to both quality and environmental responsibility. Your Janroj piece is an investment in comfort and sustainability.

How do I know what size to order?

We provide detailed size charts on each product page to help you find your perfect fit. Our sizing is true to standard unisex and fitted options. If you're between sizes, we recommend checking the measurements and reading customer reviews for fit feedback. If you receive an item that doesn't fit as expected, our hassle-free returns process makes it easy to exchange for a different size.

What is the print quality like?

Our designs are printed using advanced direct-to-garment and screen printing techniques that ensure vibrant, long-lasting colors. Each print is carefully inspected for quality before shipping. The inks we use are eco-friendly and designed to withstand regular washing without fading. Your Janroj design will remain vivid and beautiful for years to come.

What is your return and exchange policy?

We stand behind the quality of every piece. If you're not completely satisfied, we offer a 30-day return window for unused items in original condition. Exchanges for different sizes or colors are always welcome. We want you to love your Janroj piece, and we're here to make it right if something isn't perfect.

How should I care for my Janroj clothing?

To keep your Janroj piece looking beautiful, we recommend washing in cold water with like colors and tumble drying on low heat. Turn printed designs inside-out before washing to preserve the print quality. Avoid bleach and harsh chemicals. With proper care, your garment will maintain its softness, color, and integrity for many seasons. Think of it as tending to a cherished piece of wearable art.

Are Janroj designs sustainable and eco-friendly?

Sustainability is at the heart of what we do. We use print-on-demand fulfillment to minimize waste—each piece is made only when ordered, eliminating overproduction. Our materials are eco-conscious, and our inks are environmentally friendly. By choosing Janroj, you're supporting a brand committed to reducing its environmental footprint while celebrating the beauty of nature through our designs.

What inspires Janroj's designs?

Our designs are born from a deep love of nature, forests, and the mysterious beauty of the natural world. We draw inspiration from mushrooms, mycelium networks, ancient forests, and the quiet magic of the woodland. Each piece tells a story of connection to nature and invites you to embrace your own relationship with the earth. Wear Janroj and carry the forest with you.